Privacy Policy

1. AEIR LAB Pte Ltd (AEIR LAB) are committed to responsible privacy practices and to complying with the Privacy Principles contained in the PDPA and any other relevant privacy regulations of Singapore.

2. This Privacy Policy sets out our policies on the management of personal information including how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed. We may change our Privacy Policy from time to time at our discretion. At any time, the latest version of our Privacy Policy is available from our website.

3. Where it is practical for us to allow you to do so, you may deal with us anonymously (for example when enquiring generally about our products and services).

4. This Privacy Policy is applicable for the management of personal information including:

• how we collect personal information

• the purposes for which we use this information and

• to whom this information is disclosed to, where it is practical for us to allow its operation and for our Employees to do so.

5. What is Personal Information and which Personal Information is collected

Personal data is information that identifies you, such as your name, e-mail or postal addresses. The types of personal information AEIR LAB collects from you depends on the circumstances in which the information is collected.

AEIR LAB may collect contact details including your name, occupation, address, email address, phone and fax numbers and your date of birth. We may collect answers you provide to questions we ask and other information in relation to your dealings with AEIR LAB. If you purchase products or services from us, we may also collect certain transactional information and financial details to process the transaction.

When you use our websites, we may collect website usage information such as the IP address you are using, your browser version, the website that referred you to us and the next website you go to, the pages you request while visiting our websites, the date and time of those requests and the country you are in.

6. For what purposes does AEIR LAB collect, use and disclose your personal information

The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.

We may use or disclose your personal information for the purposes for which we collected it (and certain secondary purposes where permitted by law); · for other purposes to which you have consented; and · as otherwise authorised or required by law. We store, use, or transfer your personal data (Salutation, First Name, Last Name, Country, E-Mail-Address) only accordingly to your consent and to the extent – with respect to content and time – needed in each specific case, e.g. to respond to your questions or concerns, to fulfil your requests and purchases, or to inform you about the results of a competition or sweepstake.

In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations such as AEIR LAB providing you with information useful to your needs.

We may also use and disclose your personal information for the purpose of direct marketing to you where: 

• you have consented to us doing so; or

• it is otherwise permitted by law.

• Direct marketing involves communicating directly with you for the purpose of promoting goods or services to you and to provide you with special offers. Direct marketing can be delivered by a range of methods including mail, fax, telephone, email or SMS. You can unsubscribe from our direct marketing, or change your contact preferences, by contacting us.

We try to maintain your personal information as accurately as reasonably possible. We rely on the accuracy of personal information as provided to us both directly (from you) and indirectly.

You may contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information. Corrections will be made to any incorrect information or, in the event of a correction being refused, a reason will be provided.

We do not engage in collecting personal data of children. If we become aware that such data has been communicated to us without the children’s parents’ or other legal guardian’s consent, we will attempt to delete it without delay. In doing so, we shall be bound by corresponding instructions from you in your capacity as parents or legal guardians.

7. Links, cookies and use of AEIR LAB websites and applications

AEIR LAB websites may contain links to other sites. This Privacy Policy applies to our websites and not any linked sites which are not operated or controlled by AEIR LAB. 

AEIR LAB may use “cookies” and similar technology on its websites and in other technology applications. The use of such technologies is an industry standard, and helps us monitor the effectiveness of our advertising and how visitors use our websites/applications. We use such technologies to generate statistics, measure your activity, improve the usefulness of our websites/applications and to enhance the customer experience.

If you prefer not to receive cookies you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. However, our websites may not function properly or optimally if cookies have been turned off.

8. How can you access and correct personal information AEIR LAB holds about you

You may seek access to personal information which AEIR LAB holds about you by contacting us at aeirlab@gmail.com.

If you have any questions, comments or complaints about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy please contact us.

You may withdraw your consent to use your personal data completely or partly at any time with future effect. We will erase your data upon receipt of the withdrawal.